Shipping & Return

Shipping Policy:

• Delivery Options:

  • Home Delivery: Orders are delivered directly to the customer's specified address.​

  • Pickup Points: Customers can choose to collect their orders from designated collection points.
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• Delivery Timeframe: Orders are typically processed and shipped within 4-7 business days from the date of purchase.
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• Shipping Fees:

  • Standard Shipping: A standard shipping fee is applied to all orders.​

  • Free Shipping Threshold: Orders exceeding a certain amount may qualify for free shipping. The specific threshold amount is detailed on the website.
    
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Return Policy:

• Return Period: Customers have the right to return items within 14 days of receiving their order.
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• Eligible Items: Products must be returned in their original condition, unworn, unwashed, and with all original tags and packaging intact.
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• Non-Returnable Items: Certain items, such as underwear and personal care products, may not be eligible for return due to hygiene reasons.
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• Return Process:

  • Initiating a Return: Customers can initiate a return by accessing their account on the Delta website and following the provided instructions or by contacting Delta's customer service directly.​

  • Return Shipping: Details regarding return shipping methods and whether the customer is responsible for return shipping costs are specified on the website.
    
    

• Refunds:

  • Processing Time: Refunds are typically processed within a certain number of business days after the returned items are received and inspected.​

  • Refund Method: Refunds are issued to the original payment method used during the purchase.​